Privacy Policy

1 Information We Collect

1.1 Information You Provide

We collect information you provide directly to us, including:

• Account information: name, email address, phone number, company name, job title, and password
• Profile information: profile photo, professional certifications, and work history
• Project data: project names, descriptions, documents, drawings, photos, RFIs, submittals, change orders, and related communications
• Payment information: billing address and payment method details (processed securely by our payment processor)
• Communications: messages, comments, and feedback you send through the Service

1.2 Information Collected Automatically

When you use our Service, we automatically collect:

• Device information: IP address, browser type, operating system, device identifiers
• Usage data: pages viewed, features used, actions taken, time spent, and navigation paths
• Location data: general geographic location based on IP address
• Log data: access times, error logs, and referring URLs

1.3 Information from Third Parties

We may receive information from third parties, including business partners, authentication services (such as Google or Microsoft SSO), and publicly available sources.

2 How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service
• Process transactions and send related information
• Send technical notices, updates, security alerts, and administrative messages
• Respond to your comments, questions, and customer service requests
• Analyze usage patterns to improve user experience and develop new features
• Detect, prevent, and address technical issues, fraud, and security threats
• Comply with legal obligations and enforce our terms
• Provide AI-powered insights and recommendations based on your project data

3 Information Sharing and Disclosure

We may share your information in the following circumstances:

3.1 With Your Consent

We share information with third parties when you give us explicit consent to do so.

3.2 With Project Team Members

Project data is shared with other users who have been granted access to the same projects, as determined by project administrators and your organization's settings.

3.3 With Service Providers

We share information with vendors, consultants, and other service providers who need access to perform services on our behalf, including cloud hosting, analytics, payment processing, and customer support.

3.4 For Legal Reasons

We may disclose information if required by law, regulation, legal process, or governmental request, or when we believe disclosure is necessary to protect rights, safety, or property.

3.5 Business Transfers

In connection with a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction.

4 Data Retention

We retain your information for as long as your account is active or as needed to provide services. We also retain information as necessary to comply with legal obligations, resolve disputes, and enforce agreements. Project data is retained according to your subscription plan and organizational policies. Upon account deletion, we will delete or anonymize your data within 90 days, except where retention is required by law.

5 Data Security

We implement appropriate technical and organizational measures to protect your information, including:

• Encryption of data in transit (TLS/SSL) and at rest (AES-256)
• Regular security assessments and penetration testing
• Access controls and authentication mechanisms
• Employee training on data protection practices
• Incident response procedures

However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

6 Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Objection: Object to certain processing of your information
• Restriction: Request restriction of processing in certain circumstances

To exercise these rights, contact us at privacy@buildmanagerpro.com.

7 International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers, including Standard Contractual Clauses approved by relevant authorities.

8 Children's Privacy

Our Service is not directed to children under 16. We do not knowingly collect personal information from children. If we learn we have collected information from a child under 16, we will delete it promptly.

9 Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the effective date. We encourage you to review this policy periodically.

10 Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at: